How do I request to return a damaged or unwanted item?Updated a month ago
UNWANTED & UNOPENED ITEMS
Maltashopper offers refunds and exchanges within 90 days of purchase. Items must be returned in their original condition, with all tags and packaging intact. Please note that used, dirty, or opened items are not eligible.
To return or exchange an item, please visit our RETURNS & EXCHANGES CENTER. Refunds will be processed back to the original payment method within 5 working days of receiving the returned item.
INCORRECT ITEMS DELIVERED
If you receive an incorrect item, please contact us immediately via our RETURNS & EXCHANGES CENTER. We will review the situation and strive to resolve the issue.
GOODS FOUND DAMAGED WITHIN 48 HOURS OF DELIVERY
If you receive a damaged item, please get in touch with us immediately via our RETURNS & EXCHANGES CENTER. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.