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Products FAQUpdated 9 months ago

Can I get my product personalised?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.


Can I view products in your warehouse, office, store?
We only stock CASA products at our St Venera CASASHOP. Otherwise, all other items are boxed so cannot be viewed in person. All product information is visible on their product page on our website. 

Can you help me design my rooms?

IKEA has a number of online tools that allow you to design your own space online. You can find the link here.

We do offer design services for kitchens and wardrobes: https://maltashopper.com/pages/personalised-design-solutions

If you would like us to help with a wardrobe/kitchen design, the design fees are as follow:

 

Wardrobe Design Fee: EUR100

Kitchen Design Fee: EUR100

 

Feel free to drop an email on [email protected] with all the necessary measurements, plans, and your requirements that we would need to create your design. You can send your design fee to us via Bank Transfer/Cheque/Cash or even using your Visa/Mastercard in store. Designs can take around 3 working days to be completed. As soon as the design is finished, we will be able to send the design to you by email and you ask to have any readjustments made where needed. 

Please note that the price is per 3D design. We are not able to send any 3D designs via email unless the fee has been settled.

The IKEA product codes on the products I received do not match the original codes I ordered... what does this mean?

It's important to note that the combinations of items displayed in IKEA's catalogue are made up of several products that are sold separately, each with their own availability. Maltashopper has to deconstruct these combination codes ordered by clients as IKEA only provides us with individual items. You can check at the bottom of each page whether the code you are ordering consists of individual products or not.

Do you sell gift vouchers?

Yes, we do. These are issued electronically by email and each contains a unique reference number. Our gift vouchers are ideal if you’re not sure what to get that special person in your life. Simply buy a gift voucher instead for the value of €25, €50, €100, €250, €1000.

Purchase Gift Cards from here.

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