How do I use your service to order from Mondo Convenienza?Updated 2 months ago

Thank You for Your Interest in Mondo Convenienza!

How to Place and Pay for Your Order

    1.    Order Directly – Place your order on the Mondo Convenienza website. For assistance, you may want to chat with their customer care team.

    2.    Payment – Pay Mondo Convenienza directly. They will provide an invoice with bank transfer details.

    3.    Collection Request – Request that your order be collected from the Mondo Convenienza Catania warehouse.

Costs & Delivery

Transport & Delivery

✅ We collect orders only when all items are ready at the Catania warehouse.

✅ We transport them to Malta.

❌ Local delivery is NOT included. If you need delivery to your door, we can provide a quote after your items arrive in Malta (cost depends on the number of boxes, size, and weight).

💰 Cost of Transport (Catania to Malta)

    •    20% of the Mondo Convenienza invoice value (minimum €250).

    •    For orders containing sofas, prices may vary based on weight and size.

📄 Final Quote: To receive an exact transport cost, send us a copy of your Mondo Convenienza invoice. You will then receive a final payment request covering all charges to Malta.

📌 Codice Fiscale Requirement

Some Italian websites may require a Codice Fiscale (Italian tax code), even if you’re not an Italian citizen.

You can generate one here: Codice Fiscale Generator

    •    In the PROVINCIA field, enter EE if you are not an Italian resident.

Order Check Before Shipping

✔️ Our Catania team will inspect your order for visible damage before loading it onto our truck.

✔️ We will deliver all boxes that Mondo Convenienza consigns to us as part of your order.

Insurance & Liability

🔴 Insurance is highly recommended!

❌ Damaged goods cannot be returned or replaced.

❌ Maltashopper is NOT responsible for damage during transit.

Contact Maltashopper

📦 Interested in transport or assembly services?

🔗 Visit our page and fill out the form at the bottom.

📞 Our Customer Care team will reach out to guide you through the process.

We look forward to helping you! 🚛✨