How do I use my store credit at checkout?Updated 2 months ago

Using your store credit is easy! Here's how it works:

✅ If your store credit covers the full amount of your order:

1. At checkout, you’ll see the “Apply store credit” box automatically ticked with the available credit amount (e.g. €63.10).

2. If your store credit is enough to cover the entire order total, no further payment will be required.

3. A confirmation message will appear:
   “Your order is covered by your store credit.”

4. You can then proceed to place your order without selecting any other payment method.

✅ If your store credit covers only part of your order:

1. The store credit will automatically be applied and deducted from your total.

2. You’ll be asked to choose a secondary payment method (e.g. Credit Card, Bank Deposit, or Cash Payment) to pay the remaining balance.

3. Complete the order using your selected payment method — the store credit will still be applied to reduce your final payment amount.

💡 Tip: Store credit is applied automatically, so there's nothing extra you need to do — just make sure the box is checked!

Still have questions? Feel free to contact our customer care team — we're happy to help!