Abuse FAQUpdated 10 months ago
What happens if I cancel my order after it has arrived at the warehouse or cancel despite being informed of the waiting period?
We understand that plans can change, but repeated cancellations of orders that have arrived at our warehouse or cancellations despite knowing the waiting period can disrupt our operations. Such actions may result in a warning, and may lead to account closure. If you have any concerns or disputes regarding this policy, please contact our customer service team.
What happens if I cancel my order because the item is now available at a reduced price or part of an offer?
While we understand that price changes can occur, frequently cancelling orders to take advantage of lower prices later can disrupt our operations. Repeated cancellations for this reason may result in a warning, and could lead to account closure. If you have any concerns or wish to discuss this policy, please contact our customer service team.t